We're Committed to Helping You
Please remember that our customer service agent is not the one who parked your vehicle, nor are they the property owner or the driver who towed it. Please treat them kindly and with respect.
Couple things to note to make the process as easy as possible:
Forms of Payment: We accept EXACT cash, Visa and Mastercard. If a credit or debit card is used, the owner of the card must be present and present a state-issued identification that matches the card.
Fees: The maximum rates for a non consensual tow from a private property are set by the Public Utilities Commission. For Vehicles less than 10,000 GVW these rates are currently as follows:
Hook Fee: $203.90
Mileage: The permitted monthly mileage charge is adjusted monthly by the PUC.
Impound Facility: $30.00 per day. First day storage is accrued as soon as the vehicle arrives at the impound facility
4680 Pecos St. Denver, Co 80211.
After hours release fee: $86.00. You may pick up your vehicle outside of normal business hours by paying this additional fee. Appointments must be made by contacting our 24-hour dispatch.
Administration fee: $150.00 When a vehicle is left in our storage for over 48 hours, this fee is assessed for the costs associated with notifying all owners, lien holders and proper authorities of the impounded vehicle as required by state laws.
Appointments Must Be Made By Calling Our Dispatch
Owners will be required to produce the following documents to retrieve or access a vehicle:
Owner must provide a valid current registration
Valid and current insurance for the vehicle
Valid state issued driver’s license from the United States
Current vehicle registration showing you as the owner
Original title designating you as the current owner
A vehicle may be driven off the lot only if it is properly insured; without proper insurance it must be towed by a commercial towing service
Hours of Operation for Release vehicle
Monday: 10:00 a.m. - 5:00 p.m.
Tuesday:10:00 a.m. - 5:00 p.m.
Wednesday: 10:00 a.m. - 5:00 p.m.
Thursday: 10:00 a.m. - 5:00 p.m.
Friday: 10:00 a.m. - 5:00 p.m.
Saturday: 10:00 a.m. - 3:00 p.m
Sunday: 10:00 am. - 3:00 p.m.
Appointments Must Be Made By Calling Our Dispatch 24Hr
AFTER HOURS RELEASE FEE